Terms, in plain English
01You trade with the desk
When you place an order, btx⇄trade is on the other side of it. You’re trading with the desk, not with other users.
02Filled within your price
You set a limit price, and the desk fills your order at a price no worse than it. Your orders are private, so there’s no public order book or price feed.
03Your funds
Funds you deposit are held by the desk until you trade or withdraw. Withdrawals are sent only to an address you’ve added and confirmed by email.
04Pricing and fees
The desk earns the spread between the two sides it matches, plus a fee. You can always check your own average price by dividing what you received by what you paid.
05Eligibility and screening
Access is closed and may require verification. The desk may screen deposit and withdrawal addresses and may decline or reverse activity that fails compliance or sanctions screening.
06No advice
Nothing here is investment, legal, or tax advice. Digital assets carry risk, including total loss of value.